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911 Telecommunicators and Missing and Abducted Children

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Event Dates
Eastern
Location
Crossville, TN
Address

Plateau Christian Church
93 Bob Tollet Loop
Crossville, TN

This interactive course will equip telecommunicators with the essential skills and resources needed to manage these high-stakes situations. By analyzing real cases, learn to recognize the various types of missing children incidents and how they are reported. Through call analysis and scenario-based learning, explore optimal practices, utilizing NCIC, APCO, and ANSI systems and standards. 

Upon completion of this training, you will develop capabilities to:

  • Comprehend the critical role 911 telecommunicators play as the first responder to a missing child incident.
  • Examine the different types of missing children cases and how they are reported to dispatch.
  • Identify and implement optimal practices through NCIC, APCO, and ANSI systems and standards.
  • Recognize mental health challenges specific to 911 telecommunicators and develop resilience building strategies to manage stress.
  • Engage in hands-on interactive activities using scenarios to improve your performance and practice what you have learned.

The deadline to register is May 13, 2025. 

Date Created: March 24, 2025