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National Gang Center Outreach Worker Safety Tips

NCJ Number
250264
Date Published
Author(s)
National Gang Center
Annotation
Safety tips are provided for outreach workers who interact with gang members in high-risk neighborhoods.
Abstract
Seventeen brief safety tips are offered. They include informing your supervisor or coworkers of your schedule, location, and names of clients; ensuring your phone is charged at all times; dress casually without any gang colors; stay informed on recent violence in the community and have a coworker with you when working in high-risk areas of a neighborhood; be aware of your surroundings and avoid areas with unusual activities; lock up items with personal or client information when leaving your vehicle; stand to the side of a client’s front door when knocking or ringing the bell; determine whether the client is alone; do not attempt to mediate in domestic quarrels; do not share personal information or issues with youth; maintain professional boundaries with clients; do not discuss one client with another client; use de-escalation techniques in managing conflict; and introduce yourself to community residents and clarify your job as an outreach worker.
Date Created: September 29, 2016